1. Allow 5-30 mins for payment processing. Check back to track your order.
2. Personalized products take 2-5 business days to prepare before shipping (varies by category).
3. We’ll email you when it’s on its way—check inbox/spam!
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding. CONTACT US: E-Mail: cs@museumofusframe.com Company：SOUFEEL JEWELRY LIMITED Adress:RM D 10/F TOWER A BILLION CTR 1 WANG KWONG RD KOWLOON BAY KL A,Billion Centre, 1 Wang Kwong Road，HongKong. TEL: +1-844-869-1500. Mon-Fri. 9.00 AM - 6.00 PM, New York Time.
Turn your favorite memories into a personal gallery.
Simply upload your chosen photos, and each image becomes a carefully curated piece in your mini gallery. Whether it’s a quiet everyday moment or a milestone worth remembering, this frame transforms photos into a story you can see and feel.
Thoughtfully crafted with a clean, modern aesthetic, the frame fits effortlessly into any space — from bedside tables and desks to bookshelves and living rooms. It’s not just décor; it’s a reminder of the people and moments that matter most.
A Unique & Meaningful Gift
Perfect for birthdays, anniversaries, Valentine’s Day, or just because, this personalized frame makes a heartfelt gift for her or him. It’s a beautiful way to say “our memories are worth displaying,” turning love into something lasting and visible.
Size & Details:
3-photo version: 15 × 20 × 3 cm (5.9 × 7.9 × 1.2 in)
5-photo & 7-photo version: 20 × 25 × 3 cm (7.9 × 9.8 × 1.2 in)
Display Options: Suitable for tabletop display or wall mounting.
Absolutely!
We can create miniature versions of your beloved pets. Simply upload a clear front-facing photo, and our designers will carefully craft the figure to capture their unique personality.
https://museumofusframe.com/collections/custom-museum-of-us-frame
Yes, you can.
If you'd like to create your own display or add personal photos later, we offer an empty frame option here:
https://museumofusframe.com/products/diy-museum-of-us-frame-empty-collage-shadow-box-frame-only-5
Perfect for DIY lovers or future upgrades.
The design shown in the main product image is the standard version that will be shipped.
If you’d like to enhance your frame with additional accessories, you can explore optional add-ons here:
https://museumofusframe.com/collections/museum-accessories
Each piece is handmade and carefully designed to resemble your photo as closely as possible.
Because it’s a handcrafted miniature artwork, slight variations may occur — but that’s what makes every piece unique and personal. The overall likeness and key features will be clearly recognizable.
Yes.
Your uploaded photos are used strictly for production purposes only.
They will never be shared publicly or used for marketing without your permission.
Your privacy is fully respected.
We use high-quality materials to ensure durability and display value:
Frame: Wood or eco-friendly composite
Miniature figures: High-precision resin
Front panel: Clear acrylic for protection and visibility
Each piece is made to be a long-lasting keepsake.
Please refer to the product page description for exact dimensions.
The frame is designed to be the perfect display size for desks, shelves, nightstands, or gift presentation.
Production time: 3–7 business days
Shipping time: 7–15 business days (varies by destination)
Since each piece is custom-made just for you, production time ensures attention to detail.
Yes, we do offer expedited service for an additional fee.
If you need your order by a specific date (birthday, anniversary, holiday), please contact us before placing your order so we can confirm availability.
Most countries do not require additional duties.
For U.S. orders, customs charges may apply depending on local regulations. Any customs fees are determined by your local authorities.
Shipping fees are calculated at checkout based on your selected method.
If customs or international delays occur, our team will assist you in tracking and resolving the issue.
Please contact us within 48 hours and provide photos of:
The outer packaging
The damaged item
Your order number
We will review the case and arrange a replacement or appropriate solution. Your satisfaction matters to us.
If any item or accessory is missing, please provide photos or an unboxing video for verification. We’ll resolve the issue as quickly as possible.
Because this is a personalized custom product, returns are not accepted for non-quality-related reasons.
However, if there is any quality issue or manufacturing defect, we will take full responsibility and provide after-sales support.
Yes — we occasionally run promotions.
Join our email list or check the homepage for the latest offers.
Fully personalized miniature keepsake
Handmade with attention to detail
A unique and meaningful gift
Safe photo handling
Support team ready to help
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